bet voro Privacy Policy

bet voro places the highest importance on user privacy. This policy describes what information is collected when you use our website, mobile app or any other service, how it is processed, and in what circumstances it may be shared with third parties.

We believe that commitment to data protection is a core foundation of a platform's trustworthiness. For this reason, bet voro follows industry-standard technical and administrative measures to protect every user's information.

If any significant changes are made after this policy takes effect, we will notify you through an announcement on the website and the date of the update will be noted at the top of the policy.

bet voro collects two types of information — what you provide directly, and what is generated automatically through your use of the site.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification; minimum age 21+)
• Email address and mobile number
• Username and password set for your account
• Mobile banking account details for deposits and withdrawals (bKash, Nagad, Rocket)
• Any information provided when contacting customer support

2.2 Information Collected Automatically

• IP address and device type
• Browser type, version and language preference
• Time of site access, duration of visit and pages viewed
• Session data collected through cookies and similar tracking technologies
• Betting history, transaction records and gaming activity

Collected information is used for the specific purposes listed below. bet voro does not use any user's information beyond these purposes.

• Ensuring account registration, verification and secure management
• Processing deposit and withdrawal transactions
• Preventing fraud and protecting account security
• Providing customer support and resolving issues
• Informing users of relevant bonuses, promotions and service updates
• Monitoring and providing support related to responsible gaming
• Generating statistics for service quality analysis and improvement

bet voro transmits your information using SSL encryption technology and stores it on secure servers. Data stored on servers is encrypted, and firewalls and regular security checks are conducted to protect against unauthorized access.

Passwords are never stored directly — they are kept only in hashed form. Financial transaction data is processed in a separate encrypted layer that is kept isolated from bet voro's internal systems.

How long your information is retained depends on account activity and applicable legal obligations. Even after an account is closed, necessary legal or financial records may be retained for a set period.

bet voro does not sell your personal information to third parties for commercial purposes. However, necessary information may be shared in the following limited circumstances:

• Payment Processing: Necessary transaction information is shared with bKash, Nagad and Rocket to complete deposits and withdrawals.
• Technology Service Providers: Information may be processed with hosting, analytics and security providers under contractual terms to maintain site functionality.
• Legal Obligations: Necessary information may be provided as part of a valid order from a competent authority or as part of a legal process.
• Fraud Prevention: Limited information may be shared with risk assessment partners to protect account security.

All such third parties are contractually bound to comply with bet voro's privacy standards and may not use the provided information for any other purpose.

The bet voro website uses cookies and similar technologies. These are mainly of three types:

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, save steps in the deposit process and carry out security checks. Disabling these cookies will cause many site services to stop working properly.

6.2 Analytical Cookies

These cookies help us understand which parts of the site are used most and where issues occur. The data collected is statistical and does not reveal the identity of any individual.

6.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause problems with login and payment-related services.

Every user registered with bet voro has the following rights regarding their own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or outdated information be updated.
• Right to Deletion: You may request that your information be deleted in certain circumstances, though it may not be possible to delete all information due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Unsubscribe from Marketing: You may contact us at any time to stop receiving promotional communications.

To exercise any of the above rights, contact our support team directly. We are ready to assist in Bengali and English 24/7.

bet voro strictly refrains from providing services to anyone under 21 years of age. Age is verified at the time of registration, and if any user is identified as a minor, their account is suspended immediately.

If a minor's information is collected unintentionally, that information will be permanently deleted as soon as the matter is reported. Our Responsible Gaming guide contains detailed information on age verification and protection of minors.

bet voro's server infrastructure may be located in various countries. When your information is processed outside Bangladesh, this is done through contractual arrangements that ensure an equivalent standard of protection.

In the case of data transfers to third countries, the receiving party is bound to maintain standards equivalent to this privacy policy.

This privacy policy may be updated from time to time. If significant changes are made, a notification will be sent to your registered email and clearly announced on the website. Continued use of the site after changes will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, please contact our support team:

• Live Chat: 24/7 directly through the site in Bengali or English
• Email: [email protected]

To learn more about us, visit the About Us page, which contains information about bet voro and its services. For answers to common questions, see the FAQ section.