For ages 21 and above

bet voro Responsible Gaming

While enjoying sports and casino betting, it is every player's responsibility to know their limits and make decisions accordingly. bet voro believes that a safe and controlled betting experience is the right of every member.

For ages 21 and above only

Why Responsible Gaming Matters

Ensuring the safety of every bet voro member is our primary commitment.

Betting is a leisure activity — but it stays enjoyable only when it is planned and controlled. bet voro believes every player should know when to stop, how much it is reasonable to spend, and when to seek help.

Under our Terms and Conditions, the minimum age to use bet voro in Bangladesh is 21. No account is fully activated without age verification. Any attempt by a person under age to open an account is rejected immediately.

Gambling addiction is a real problem that can affect people of any age. Becoming aware early and taking the right steps makes it possible to overcome. Our FAQ section has detailed questions and answers on responsible betting.

If you ever feel that betting is having a negative effect on your personal or family life, do not delay — contact bet voro's 24/7 live chat or email support. Our support team is always ready to help in Bengali and English.

Key principles at a glance

  • Only those aged 21 and above may register and bet
  • Treat betting as entertainment — not as a source of income
  • Never bet more than you can afford
  • Chasing losses by betting more is not the right approach
  • Do not bet with borrowed money
  • Take regular breaks and spend time with your family
  • Activate self-exclusion or betting limits when needed

Tools to Keep Yourself Safe

bet voro provides several practical tools to help you keep your betting under control.

Session Time Limit

Set a daily or weekly limit on how long you spend on the betting platform. When the set time is up, the session closes automatically.

Deposit Limit

Set a maximum deposit amount in advance — daily, weekly or monthly. Once this limit is set, it takes effect immediately.

Self-Exclusion

You can lock your account for a set period — from 30 days up to permanently. Login is completely blocked during this time.

Cooling-Off Break

If you need a short break to clear your head, deactivate your account temporarily for 24 to 72 hours. It reactivates automatically when the break ends.

Activity Review

View your full betting history and spending record at any time. This is the most practical first step toward understanding your own patterns.

Maximum Bet Limit

Set a limit on the amount of each bet to avoid large losses on a single wager. Changing this limit requires a 48-hour waiting period.

How to activate these tools

After logging in to your account, go to the "Account Settings" section and look for the "Responsible Betting" option. From there you can activate any of the above tools directly. If you have any difficulty, contact bet voro's 24/7 live chat and the support team will walk you through the steps.

Warning Signs to Watch For

If you notice any of the following signs in yourself, it is time to seek help.

You want to stop betting but keep coming back and cannot control yourself.

You keep betting more and more to recover previous losses — thinking "if I win this time, everything will be fine."

You are putting money into betting that is meant for household expenses or hiding it from family.

You feel uncomfortable, anxious or irritable when you are not betting.

Betting is preventing you from giving time to work, family or friends.

You are hiding how much you bet from family or friends, or lying about it.

You are betting with borrowed money or drawing on your savings.

Where to Find Help

Seek support rather than facing this alone — that is a sign of strength, not weakness.

bet voro Live Chat

Support is available in Bengali and English 24 hours a day, 7 days a week. Tell our support team directly about account limits, self-exclusion or any concern you have.

Email Support

If you prefer to put things in writing, contact us by email. Our team will respond as quickly as possible and help you take the necessary steps. Support email: [email protected]

Family and Trusted People

Letting a close family member or trusted friend know about the problem often makes it easier to take real steps. Speak openly — keeping things hidden only makes the situation more complicated.

Professional Advice

Seeing a mental health specialist or addiction counsellor can be the most effective solution. Mental health departments at both government and private hospitals in Bangladesh offer this type of advice.

Assess Yourself

Ask yourself the questions below — this is not a test, just a simple way to understand where you stand.

1 Have you spent more on betting than your budget in the past month?
2 Does it feel difficult to spend time without betting?
3 Have you ever lied about not betting or betting less than you actually did?
4 Is betting affecting your sleep, work or family relationships?
5 Have you felt a strong urge to bet again after a loss?
If the answer to any of the above questions is "yes", speak with the bet voro support team or seek help from a professional counsellor. Taking action at the right time makes the situation much easier to manage.

Age Verification and Privacy

21+ Age Verification Process

Age verification using a National Identity Card or Birth Registration Certificate is mandatory when registering at bet voro. Registration by anyone under 21 is not accepted and will not be approved.

To prevent younger members of the household from opening an account, keep your device password and screen lock active and do not share your account details with anyone.

Your Information Is Secure

Any responsible gaming request — self-exclusion, setting limits or closing an account — is handled with complete confidentiality. In accordance with our Privacy Policy, your personal information is not shared with any third party.

All transactions and personal data are kept secure using SSL encryption. You can learn more about our security infrastructure on the bet voro About Us page.

Questions About Responsible Gaming

Find answers to frequently asked questions here.

Betting and deposits are not allowed while self-exclusion is active. However, any balance already in the account can be withdrawn. Contact the bet voro support team for help with withdrawals — the minimum withdrawal amount is ৳1,000.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a 48-hour waiting period — this delay is intentional to prevent impulsive decisions made in the moment.

Change your password immediately and inform the bet voro support team. If a minor in the family has been using the account, report it urgently — we will investigate and take the necessary steps.

Yes, you can request permanent self-exclusion by contacting bet voro via 24/7 live chat or email. Once permanent exclusion is activated, a strict verification process must be completed before the account can be reopened.

Yes, addiction specialists and psychiatrists are available at government medical college hospitals and specialist mental health institutions in Bangladesh. Speak to a specialist with the support of your family — this is the most effective step you can take.

No, betting is not harmful in itself — it is a form of entertainment for millions of people. Problems arise only when it goes out of control. Enjoyed within a set budget, with a clear head and as a leisure activity, betting remains a normal recreational pursuit.